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Chai Point

About Us

Chai Point cups being served across a busy Indian city

We Are a Beverage Platform

Anytime, Anywhere Access

A Chai Point store counter, app and Brewing Bot side by side

With 900,000+ cups brewed every day across 180+ stores and 7,100+ workplaces in 70+ cities, Chai Point is India’s largest chai-led beverage platform.

But we’re built for more than chai. We’re building modern infrastructure that makes great chai and coffee accessible wherever India needs it.

One platform. Many screens. The store counter, app, Brewing Bot or online shelf - every touchpoint is the same Chai Point, just one tap away.

Our Journey

  1. 2011

    Stores

    Chai Point launched its first store in Bangalore

  2. 2014

    Chai-on-Call

    We launched the delivery of our Beverages & made for chai bites to the doorstep of our customers

  3. 2016

    Institutional Brewing Systems

    We combined our knowledge of brewing the best Chai & Coffee with the latest technology to serve at workplaces

  4. 2020

    Packaged Products

    Authentic beverages & made for chai bites are now also available on shop.chaipoint.com

  5. 2021

    Contactless Dispensing

    Introduced IOT enabled contactless brewing systems at workplaces

  6. 2023

    Personal Bot

    Brewing bot for making Chai & Cofee in large batch suitable for factories, hotels and cafes.

  7. 2023

    Leaf To Cup

    Launched the world’s first per-cup brewing bot

  8. 2024

    Modular Island Stores

    Pioneered a whole new way to assemble and launch a store under a day without a single bolt to the ground

  9. 2025

    FICO

    Launched a new investment and company-operated model combining partner investment with Chai Point’s end-to-end operational expertise

  10. 2026

    IBP

    Introduced our proprietary technology platform connecting outlets, brewing machines, customers and supply chains through one intelligent ecosystem

How Does It Work

6 Ways. One Platform.

  • Store Counter

    You walk in and order. The screen in front of you runs on the same system that runs everything else.

  • Chai Point App

    The app already knows how you take it. Two taps and it's being made.

  • BrewKart

    Online platform for channel partners and office admins to order beverage supplies.

  • Brewing Bots

    At work, the screen is on the machine. Tap, and it brews from real leaves in about 30 seconds.

  • Online Shop

    The same tea, packed for home. Ordered online, delivered across 9,000+ pincodes.

  • Delivery Apps

    Order your favourites, earn rewards, and make every chai count.

Integrated Platform

Built to Brew. Built to Scale.

  • The Leaf

    Single-origin Assam, Trustea certified. Arabica from Chikmagalur, Rainforest Alliance certified. We buy at the garden, not through a trader.

  • The Machine

    We designed and built our own. The world’s first per-cup brewing bot. Patented level sensing for real-boiled batch chai. No premix, no powder.

  • The Brain

    Intelligent Beverage Platform. Ten modules, all in-house, from warehouse to wallet. It knows a bot is running low before the office does.

  • The Last Mile

    From workplaces and airports to railways, hospitals, hotels and other large spaces, we bring Chai Point closer to the people and places that keep India moving.